Get orders to the door, or ready at the counter

Deliver with your own riders, or have it ready for pickup

Assign deliveries to your riders, let customers follow them, and have pickup orders ready at the time they chose.

Why it matters

Your own riders

No delivery marketplace in between, and no cut taken.

Live status

Customers know where their order is without calling you.

Proof of delivery

A photo or a code at the door.

Pickup slots

Customers choose a time, and the kitchen knows when to start.

Delivery and pickup

How it works

  1. 1Set your areasWhere you deliver, what it costs, and when pickup is ready.
  2. 2Assign a riderReady orders go to a rider on their phone, with the address and directions.
  3. 3Customers follow alongUpdates in chat from 'on the way' to 'delivered'.
Capabilities

Everything Delivery and pickup does

Your riders or a partner

  • Assign orders to your own riders, or hand them to a delivery partner
  • Delivery zones with their own fees and minimums
  • Riders see their route and the customer's address
  • Cash on delivery collected and counted

Customers kept in the loop

  • Live updates in chat, from accepted to delivered
  • Delivery times customers can choose
  • Proof of delivery with a photo or a code

On time, every time

  • See every delivery and rider on one screen
  • Late orders flagged before they're late
  • Times and distances in your reports
Connected

Works with the rest of your business

Delivery and pickup isn't a separate app. It shares one record with everything else, so nothing needs copying across.

Questions

Questions about Delivery and pickup

  • No. Use your own, hand orders to a delivery partner, or both.

Your business, running on one platform

Set up in a day, and run your first location free, for as long as you're on shoutME.

  • Free for your first location
  • Every core feature included
  • Set up in a day