From regulars to rush hour, all in one place
Fast ordering, loyalty that keeps regulars coming back, and a queue your baristas can actually keep up with.
Sound familiar?
What gets in the way when a business runs on a pile of disconnected tools.
- 01Regulars go unrecognizedRegulars deserve recognition, but there's no way to track who they are.
- 02Morning rush overwhelms manual entryMorning rush orders pile up faster than they can be entered by hand.
- 03Slow afternoons stay slowPromotions for a slow afternoon take too much effort to be worth running.
shoutME puts all of it in one place. Here's how.
What you get on shoutME
Every part of your business shares the same customers, team, data and view of the day.
Every department, set up for cafés
How you work, who works where, and the hardware you can add when you're ready.
How you work
Departments, each with its own screen
Fast orders, order-ahead pickups and payments.
Drinks and food on a screen, in order.
Busy hours, best sellers and loyalty, at a glance.
Free for your first location, forever
Not a trial. Every feature and every device is included, with the first register at each location. You pay only for more locations and for the stations that save you time, like extra registers and kitchen displays.
A day in your business, on shoutME
- 7:00 AM
Opening the counter
Yesterday's sales and today's specials are on one screen before the first espresso is pulled.
See Insights and reports - 8:30 AM
The morning rush
Counter orders and orders placed ahead in the shoutME app land in one queue, so the line keeps moving.
See Online orders - 9:15 AM
Card or QR, no waiting
Customers pay by card or QR at the counter, and every payment is matched to its order.
See Payments - 11:00 AM
A question between orders
Someone asks if you have oat milk. You answer over chat without leaving the counter.
See Inbox - 3:00 PM
Filling the slow hours
An afternoon offer goes to regulars who usually come in the mornings.
See Campaigns and reminders - End of week
Knowing your rhythm
See which hours are slow and which drinks sell, without a spreadsheet.
See Insights and reports
AI that runs in the background of your business
Drafted replies, summaries of your day and recommendations on what needs attention, working through the same tools and permissions as your team.
AI Replies
Draft responses to common customer questions your team can send with one tap.
AI Summaries
Long conversations and busy days condensed into a summary your team can actually read.
AI Recommendations
Get nudged toward the customers worth a follow-up and the slow hours worth promoting.
How it works
- 01It reads along
Your orders, bookings, chats and stock, with your team's permissions.
- 02It drafts and sums up
Replies to common questions, and the day in a few lines.
- 03It points the way
Customers worth a follow-up, slow hours worth promoting, stock to reorder.
- Within your rules
It works with the same permissions as the person asking.
Works with what you already use
Keep the tools your team already knows. shoutME connects to them, not the other way around.
Have a specific tool in mind? Get started and mention it.
- shoutME chatMessages from customers in the shoutME app land in your team's inbox.
- Card and QR paymentsTake payments in person and online, matched to each order or booking.
- Kitchen printersOrders print at the right station as they come in.
- AccountingRecords ready to export for your books.
- Delivery platformsOrders from outside apps in the same queue as your own.
- Tills and card machinesConnect the hardware you already own.
Turn regulars into your best customers
Set up loyalty and fast ordering built for a café's pace.
- Free for your first location
- Every core feature included
- Set up in a day