Take guests from booking to checkout on one platform
Room bookings, guest messaging, and on-property requests, without a different tool for every stage of the stay.
Sound familiar?
What gets in the way when a business runs on a pile of disconnected tools.
- 01Booking and front desk don't talkBookings come from three channels and the front desk finds out last.
- 02Guest requests get lostRequests for late checkout or extra towels get lost between shifts.
- 03No relationship after checkoutGuests check out and you lose any way to bring them back.
shoutME puts all of it in one place. Here's how.
What you get on shoutME
Every part of your business shares the same customers, team, data and view of the day.
Every department, set up for hotels and stays
How you work, who works where, and the hardware you can add when you're ready.
How you work
Departments, each with its own screen
Reservations, check-in and out, room keys and guest bills.
A live board of every room, cleaning tasks and inspections.
Orders from the restaurant and room service on one screen.
Guests' requests from the app or the room tablet, charged to the room.
Work orders, rooms out of order, and planned upkeep.
Occupancy, revenue and open issues.
Stations, each on a device you already have
- Front desk
Checks guests in and out, takes bookings and settles the bill.
- Register
Rings up sales, takes payment and prints receipts, with its own drawer and shift.
- Order taker
Takes orders at the table or in line and sends them straight through.
- Kitchen display
Shows the kitchen every order as it comes in, with timers.
- Customer display
Shows customers their items and total as they're rung up.
- Time clock
Lets staff clock in and out of their shifts.
Stations work on the tablets, phones and TVs you already have, and each one opens straight to its job. Setting one up takes a few minutes.
See what each station costsHardware you can add
Free for your first location, forever
Not a trial. Every feature and every device is included, with the first register at each location. You pay only for more locations and for the stations that save you time, like extra registers and kitchen displays.
A day in your business, on shoutME
- 7:00 AMWho's arriving todayToday's arrivals and departures are in one list, with every room's real status.See Stays and rentals
- 10:00 AMA guest asks aheadA guest asks about early check-in over chat, and every shift can see the thread.See Inbox
- 1:00 PMCheck-inTheir preferences from the last stay are on the guest's record before they reach the desk.See Customer records
- 4:00 PMRoom requestsExtra towels or a late checkout, requested over chat and handled without a phone call.See Inbox
- Next dayAfter checkoutA thank-you with a direct-booking offer goes to the guest for their next stay.See Campaigns and reminders
- End of monthHow the month wentOccupancy, revenue and repeat guests in one view.See Insights and reports
AI that runs in the background of your business
Drafted replies, summaries of your day and recommendations on what needs attention, working through the same tools and permissions as your team.
AI Replies
Draft responses to common customer questions your team can send with one tap.
AI Summaries
Long conversations and busy days condensed into a summary your team can actually read.
AI Recommendations
Get nudged toward the customers worth a follow-up and the slow hours worth promoting.
Works with what you already use
Keep the tools your team already knows. shoutME connects to them, not the other way around.
Have a specific tool in mind? Get started and mention it.
- shoutME chatMessages from customers in the shoutME app land in your team's inbox.
- Card and QR paymentsTake payments in person and online, matched to each order or booking.
Run the guest journey on one platform
Booking, messaging, and guest profiles from check-in to the next stay.
- Free for your first location
- Every core feature included
- Set up in a day