Run your restaurant on one platform, not five apps
Orders, table bookings, delivery, and customer relationships, without paying commission to a delivery marketplace for every order.
Sound familiar?
What gets in the way when a business runs on a pile of disconnected tools.
- 01Marketplaces own the relationshipThird-party delivery apps take a cut of every order and own the customer relationship, not you.
- 02Orders scattered across tabletsOrders come in on five different tablets, and nobody has the full picture.
- 03No way to bring customers backFirst-time customers rarely come back a second time, and there's no easy way to change that.
shoutME puts all of it in one place. Here's how.
What you get on shoutME
Every part of your business shares the same customers, team, data and view of the day.
Every department, set up for restaurants
How you work, who works where, and the hardware you can add when you're ready.
How you work
Departments, each with its own screen
Seat guests, take orders on their phones, and settle and split bills at the table.
Cooks from the kitchen screen, station by station, with timers on every order.
Takeaway, online orders and payments in one queue.
Riders get ready orders with the address, and customers follow along.
Sales, covers, stock and staff, live.
Hardware you can add
Free for your first location, forever
Not a trial. Every feature and every device is included, with the first register at each location. You pay only for more locations and for the stations that save you time, like extra registers and kitchen displays.
A day in your business, on shoutME
- 8:00 AM
Before doors open
See today's reserved covers and confirm who's on shift. Front of house and kitchen both start the day looking at the same schedule.
See Team and roles - 12:00 PM
Lunch rush hits
Online orders, walk-ins, and phone-ins all land in the same queue, routed straight to the kitchen printer, no juggling five tablets.
See Online orders - 2:30 PM
The afternoon lull
Answer delivery and dietary questions over shoutME chat without leaving the counter.
See Inbox - 7:00 PM
Dinner service
Tables are seated against real-time availability, so a table can't get double-booked online and in person.
See Table reservations - 10:30 PM
Closing out
Online and in-person payments are already reconciled against the day's orders, no manual tally against five different apps.
See Payments - Next morning
Bringing regulars back
A campaign goes out automatically to diners who haven't ordered in 30 days, instead of a generic blast to your whole list.
See Campaigns and reminders - End of week
Knowing what's working
See your busiest hours and best-selling dishes without pulling a report by hand.
See Insights and reports
AI that runs in the background of your business
Drafted replies, summaries of your day and recommendations on what needs attention, working through the same tools and permissions as your team.
AI Replies
Draft responses to common customer questions your team can send with one tap.
AI Summaries
Long conversations and busy days condensed into a summary your team can actually read.
AI Recommendations
Get nudged toward the customers worth a follow-up and the slow hours worth promoting.
How it works
- 01It reads along
Your orders, bookings, chats and stock, with your team's permissions.
- 02It drafts and sums up
Replies to common questions, and the day in a few lines.
- 03It points the way
Customers worth a follow-up, slow hours worth promoting, stock to reorder.
- Within your rules
It works with the same permissions as the person asking.
Works with what you already use
Keep the tools your team already knows. shoutME connects to them, not the other way around.
Have a specific tool in mind? Get started and mention it.
- shoutME chatMessages from customers in the shoutME app land in your team's inbox.
- Card and QR paymentsTake payments in person and online, matched to each order or booking.
- Kitchen printersOrders print at the right station as they come in.
- AccountingRecords ready to export for your books.
- Delivery platformsOrders from outside apps in the same queue as your own.
- Tills and card machinesConnect the hardware you already own.
Before you get started
The most common questions from businesses in this space.
Not on orders taken through your branded shoutME ordering page. shoutME isn't a delivery marketplace, so there's no per-order cut.
Take back the customer relationship
Run your restaurant on shoutME and stop paying commission for orders you could take directly.
- Free for your first location
- Every core feature included
- Set up in a day