Fix things before guests notice

Report it, fix it, and keep a record

Anyone reports a problem, it becomes a work order for the right person, and every room and machine keeps its history.

Why it matters

Out of order

A room or machine can be taken out of use until it's fixed.

Planned upkeep

Regular servicing scheduled before things break.

History

Every fix and its cost, per room or machine.

From anywhere

Reported by housekeeping, the front desk or a guest.

Maintenance and work orders

How it works

  1. 1ReportStaff or guests report a problem, with a photo.
  2. 2AssignA work order goes to the right person, by urgency.
  3. 3Fix and recordDone, signed off, and added to that room or machine's history.
Capabilities

Everything Maintenance and work orders does

Fix it fast

  • Report a problem from any phone, with a photo
  • Jobs assigned by skill and urgency
  • Rooms and tables taken out of use until fixed

Before it breaks

  • Planned upkeep for equipment and the building
  • Service schedules and reminders
  • Outside vendors and their visits

Know your costs

  • Parts and time on every job
  • History for each piece of equipment
  • What's breaking most, and where
Connected

Works with the rest of your business

Maintenance and work orders isn't a separate app. It shares one record with everything else, so nothing needs copying across.

Built for

Made for businesses like yours

Food serviceClasses and membershipsStays and rentals
Questions

Questions about Maintenance and work orders

  • Anyone on your team, from their phone, with a photo and where it is.

Your business, running on one platform

Set up in a day, and run your first location free, for as long as you're on shoutME.

  • Free for your first location
  • Every core feature included
  • Set up in a day