Hear from customers after every visit
Ask for reviews at the right moment
After a visit, customers are asked how it went in chat; good reviews show on your page and the rest come to you first.
Why it matters
Real customers only
Only people who bought or visited can review.
On your page
Reviews show on your shoutME app page and website.
Problems come to you
Low ratings reach you before anyone else.
Per staff and location
See how each person and place is doing.
Reviews
How it works
- 1After the visitA short message asks how it went.
- 2They rate itStars and a few words, in a tap.
- 3You respondThank the happy ones, fix things with the rest.
Capabilities
Everything Reviews does
Ask at the right moment
- A review request after each visit or order
- Sent by message, in the shoutME app
- Unhappy customers heard privately first
Show them off
- Reviews on your shoutME page and website
- Your rating where customers look
- Reply in public, with your name
Learn from them
- Ratings by location, staff and service
- Themes customers mention most
- Alerts for low ratings
Connected
Works with the rest of your business
Reviews isn't a separate app. It shares one record with everything else, so nothing needs copying across.
Built for
Made for businesses like yours
Food serviceAppointmentsStays and rentals
Questions
Questions about Reviews
After their visit or order, at a time you choose.
More in Customers
Everything in CustomersYour business, running on one platform
Set up in a day, and run your first location free, for as long as you're on shoutME.
- Free for your first location
- Every core feature included
- Set up in a day