Key cards and phone keys
Room keys that work only for the stay
Key cards and phone keys made at check-in that open only the guest's room, only for their stay, with every opening recorded.
Why it matters
Keys on phones
Guests skip the desk and go to their room.
Only for the stay
Keys start and end with the booking.
Staff keys
Housekeeping and maintenance get access by role and shift.
A record
Who opened which door, and when.
Door locks and room keys
How it works
- 1Check inA key card is encoded, or a key is sent to the guest's phone.
- 2Open the roomWith the card or the shoutME app.
- 3Check outThe key stops working on its own.
Capabilities
Everything Door locks and room keys does
Keys issued for you
- Room keys made at check-in, valid for the stay
- Phone keys in the shoutME app
- Cards cancelled at checkout, on their own
Staff access
- Housekeeping and maintenance by shift and floor
- Master keys only for those who need them
- Every door opening recorded
Works with your locks
- Lock makers' own systems connected
- Locks keep working when the internet doesn't
- Low battery alerts
Connected
Works with the rest of your business
Door locks and room keys isn't a separate app. It shares one record with everything else, so nothing needs copying across.
Questions
Questions about Door locks and room keys
Not always. We connect to locks from established makers, and recommend ones where you need new.
More in Access and devices
Everything in Access and devicesMembership cards and passesCards, wristbands, QR passesGates, turnstiles and barriersEntry that checks itselfSmart lockersLockers opened by passRoom and counter tabletsA tablet in place of the room phonePrinters, terminals and scannersThe hardware at your counterKiosksSelf-service at the counterOn-site hubKeeps the building working offline
Your business, running on one platform
Set up in a day, and run your first location free, for as long as you're on shoutME.
- Free for your first location
- Every core feature included
- Set up in a day